Created with Raphaël 2.1.0

PRODUCTS

  • Genie Mini

    Motion Control in your pocket! The Genie mini is an extremely easy-to-use device to create smooth panning motion time-lapse or real-time video.

    $249 USD

  • Genie

    The Genie is a simple, portable solution for motion control Time-lapse + Real-time video.

    $889 USD

  • Magic Carpet

    The Magic Carpet is a simple, elegant, and durable slider for producing silky smooth professional tracking movements.

    $299 USD

  • Filter

    The Syrp Variable ND Filter kit is your essential DSLR film-making and photography tool.

    $139 USD

  • Ballhead

    The Syrp Ballhead is lightweight and a perfect match for DSLRs and mirror-less cameras.

    $109 USD

COMMUNITY

NEWS

USER GROUP

SUPPORT

Yes. To use the Genie with external power you will need to use a power supply with the following specification.

Power supply:
- Not charging : 10-16V DC @ 1.2A
- Charging : 14-16V DC @ 1.2A

Connector
- Internal : 2.1mm (+)
- External : 5.5mm (-)

The smallest step that the Genie can perform in linear mode is 0.01mm.
The smallest degree of rotation the Genie can move is 0.01 degrees in panning mode.

When the Genie is charging the light will turn orange, once fully charged the light will turn green for around 5 seconds before turning off completely. It takes approximately 4 hours to fully charge the Genie. You can charge the Genie in increments if necessary, for example during your lunch break. To fully charg the Genie it on while charging. The battery life of the Genie is approximately 24 hours running a time-lapse and 6 hours + For video moves. Battery life wil vary depending on how it is used and other conditions. Please make sure that the latest firmware is installed in order to maximise battery life.

The line graphic symbol is displayed when the linear accessory is attached to the Genie or if no accessory is attached at all. The correct movement parameters are then displayed as cm / m or inches / feet and the direction as either "++" or "--".  When the panning accessory is attached the graphic symbol changes to a 'circle' designating that the panning accessory is attached and the movement units are then displayed in degrees and the direction as CW (clockwise) or CCW (counter clockwise).

Yes. By default the Genie is setup to fire the shutter on the camera 400ms after the movement has finished. To adjust the time in which the Genie waits before firing the shutter, the move-shoot-delay should be increased:

1. In Recording mode menu select ‘timelapse’
2. Select ‘New Recording’
3. Scroll all the way down past the start icon to ‘advance setup’ (located on new screen).
4. Enter advance setup and adjust the ‘move shoot delay’ to suit.

E.G. By default the Genie waits 400ms before signaling the camera to fire the shutter, if changed to 2000ms (2secs), then the Genie will wait 2 secs before it fires the shutter on your camera thus allowing enough time for the setup to come to a complete standstill before taking a photo - Useful in cablecam setups or other scenarios whereby the Genie is unstable.

The genie was designed to work with all your existing equipment. Some tracks may however work better than others, for details of how to attach the rope to the end of the track refer to the user manual on the support page to evaluate whether your slider will suit.
The Genie is not able to perform both axis of movement at the same time and can either be used in panning mode or in linear mode.

Cameras such as the Sony NEX-7, Canon M or Nikon J1 do not have a remote input interface. The shutter is remotely triggered instead via infrared. The infrared (IR) Link cable is required to trigger these camera types. Please consult the user manual on the Support page for instructions about how to setup the IR emitter to trigger your camera.

Genie Firmware V2.4.zip

The maximum speed in panning mode is 6 seconds for a full 360 degree rotation and 25 seconds for a 1 meter (3.3 feet) linear drive movement.

0030-C-GenieInstructions-2.4.pdf

Download the User Manual Above or visit the Resources & Downloads section on the support page. 

In general, cameras with a remote input used for triggering the shutter will be compatible with the Genie. Usually this input will be the same plug you use to connect a timer remote or shutter release. Click here and use the dropdown menu on the link cable product to check if your camera is listed.

The Genie has been tested using a slider in a horizontal position and can move 15Kg. Weight limitations depend on a variety of other factors such as how much friction your slider or other film equipment has, whether or not you are lifting your camera vertically as well as how much your camera setup weighs.

Yes. In timelapse mode the Genie performs move-shoot-move which essentially allows the unit to come to a complete stand-still before firing the shutter.

Yes. The Genie can be set to video mode and take perfectly smooth real time video shots. There's no link cable required for using the Genie like this and simply set the distance you would like the Genie to move and how long you would like to record for and press start. Alternatively use one of the factory pre-sets already on the device.

Pre orders are available on new products which are currently in production or existing products which are out of stock. All products in the store are in stock unless otherwise noted in the description. Pre order delivery dates are not final and Syrp makes no promises in delivering on the estimated delivery date. Pre order purchases must be paid for in full up front. Once stock is available again, delivery will be on a 'first in first served basis'. Customers may request a refund within 60 days of making the pre-order purchase but must supply a receipt of purchase in order to receive a refund.

Genie Firmware V2.4.zip

Public release V2.4. Please make sure your Genie is always running the latest firmware release. Please unzip the .zip file and follow the .pdf instructions to successfully install firmware release 2.4.

0030-C-GenieInstructions-2.4.pdf

24/09/2014

 

Genie user manual for firmware release 2.4. Includes updated instructions for additional functions for this release, please always ensure your Genie is running the latest firmware release.

0030-C-Genie-Firmware-Upgrade 2.4.pdf

24/09/2014

Download this document for instructions on how to install the latest firmware release V2.4

Orders will normally ship within [3 – 6] business days or less, after order is received, unless otherwise noted on our website. Orders ship Monday – Friday, excluding holidays, unless otherwise noted.

Import duties, taxes, and any other charges are not included in the item price or shipping cost.  These charges are the purchasers responsibility.  Please check with your country’s customs office to determine what these additional costs will be prior to completing your purchase.

The purchaser can return an item within 5 days after receiving the product in case of an incorrect shipment, a manufacturing defect or if the item doesn’t meet expectations.  Customers must contact us to request the return, explain the reason and obtain shipping instructions.

  • Syrp charges a standard [5%] restocking fee.
  • All returns must include a copy of the customers receipt.
  • All shipping costs and other fees associated with the return is at the responsibility of the customer.
  • Syrp reserves the right to have defective merchandise exchanged for replacement or repair.
  • All items must be returned in re-sellable condition to receive a full purchase price refund.
  • Please allow up to 14 business days, after Syrp receives the return,  to process and credit your return. Actual time for credit to appear on bank card will vary from bank to bank.

Privacy
All information provided here is kept completely confidential, and is kept solely to service your order. We do not share, sell or otherwise distribute any information gathered by this ordering system. If you have any questions or concerns regarding your privacy, please contact us.

Disclaimer
While we endeavour to ensure that the information on our site is correct, we do not warrant the accuracy and completeness of the material on our site. We may make changes to the material on our site, or to the products and prices described in it, at any time without notice. The material on our site may be out of date, and we make no commitment to update such material. In addition, we are not responsible for typographical errors, and are not obligated to honour incorrect prices due to typographical errors.

The material on our site is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with our site on the basis that we exclude all representations, warranties, conditions and other which, but for these terms and conditions, might have effect in relation to our site.

Neither party shall be liable to the other for any failure to perform their obligations due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavours to comply with these terms and conditions.
You agree to indemnify, defend, and hold harmless us from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

We warrant to you that any product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

This does not include or limit in any way our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings; or
  • loss of data.

Orders will normally ship within [4 – 6] business days or less, after order is received, unless otherwise noted on our website. Orders ship Monday – Friday, excluding holidays, unless otherwise noted.

Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the purchasers responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to completing your purchase.

The purchaser can return an item within 5 days after receiving the product in case of an incorrect shipment, a manufacturing defect or if the item doesn’t meet expectations. Customers must contact us to request the return, explain the reason and obtain shipping instructions.

  • All returns must include a copy of the customer’s receipt.
  • All shipping cost and other fees associated with the return is at the responsibility of the customer.
  • Syrp reserves the right to have defective merchandise exchanged for replacement or repair.
  • All items must be returned in re-sellable condition to receive a full purchase price refund.
  • Please allow up to 14 business days to process and credit your return. Actual time for credit to appear on bank card will vary from bank to bank.
We use paypal as a safe gateway to pay for your filming groceries. If you don't have a paypal account you can still purchase using your credit card, this will be processed through the paypal gateway but you aren't required to register. Alternatively if you would like to pay via another means such as direct credit or wire transfer then please email sales@syrp.co.nz to obtain these details.